Standard terms and conditions for the purchase of goods and services

The Customer hereafter called “the Buyer”
Gaelforce Computer Systems hereafter called “the Supplier”
Description of goods
Description and scope of services
Location where goods and services are to be supplied

Definitions
In this document the following words shall have the following meanings.
Intellectual property rights means all patents, registered and unregistered designs, copyright, trade marks, know-how and all other forms of intellectual property wherever in the world enforceable.
Agreement means these Terms and Conditions together with the terms of any applicable Purchase Order.
Purchase Order, means the standard Buyer document which includes or is attached to a statement of work describing the goods and/or services to be provided by the Supplier and which provides a maximum value payable by the Buyer to the Supplier.
"Supplier" means the organisation or person who supplies goods and/or services to the Buyer;
"Supplier Personnel" means any employee or contractor supplied by the Supplier to provide services.

General
These Terms and Conditions shall apply to all contracts for the supply of goods and/or services by the Supplier pursuant to one or more Purchase Order.
Where it is agreed that the Supplier shall supply goods and/or services, the goods and/or services to be supplied, the price payable and any other special terms agreed between the parties shall be set out in the Purchase Order. All Purchase Orders shall be subject to these Terms and Conditions.

No changes or variations to these Terms and Conditions or any Purchase Order shall be effective unless agreed and put into writing between the parties.

Title
The Supplier warrants that it has good title to the goods and that it will transfer such title as it may have in the goods to the Buyer pursuant to when the goods are unconditionally appropriated (by either party or by or with the consent of either party) to this Agreement, or on delivery to the Buyer, whichever happens first.

No third parties
Nothing in this Agreement is intended to, nor shall it confer any rights on a third party whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

Delivery
Delivery of the goods shall be made to such location as the Buyer shall direct. Carriage shall be paid for by the Buyer.
We only use established couriers such as Citylink, Business Post and ParcelForce to deliver your goods. We have excellent relationships with all our couriers. All deliveries are fully insured against loss and damage for all UK and Irish destinations so that if your goods are lost in transit or arrive damaged we will simply despatch replacement goods at no cost to yourself. Most orders can be tracked online. All deliveries require a signature at the delivery address but this does not have to be the card holder. Sometimes your order will be despatched in more than one delivery.

Where the Buyer cancels the whole or part of the contract
1. All sums payable by the Buyer in relation to the whole or part of the contract cancelled shall cease to become payable.
2. All sums paid by the Buyer in relation to the whole or part of the contract cancelled shall be repaid by the Supplier immediately.
3. The Buyer shall be entitled to recover damages from the Supplier for any loss caused as a result of the Supplier’s failure to deliver the goods and/or as a result of the cancellation of the whole or part of the contract.

Price and payment
The price and any taxes and expenses for the goods and/or services shall be as specified in the Purchase Order.
An invoice shall be produced by the Supplier to the Buyer in accordance with the terms set out in the Purchase Order. The Buyer shall pay for the goods and/or services at the end of the month following the month in which the goods and/or services are supplied or in which the invoice is received, whichever is the later. In no circumstances shall the time for payment be of the essence of the agreement.
The Buyer shall not be responsible for any expenses, charges or price other than those set out in the Purchase Order.
In the event of late payment by the Buyer, the Supplier shall be entitled to charge the Buyer interest at the rate of 2% per annum above the base rate of the Royal Bank of Scotland, from the date when payment becomes due from day to day until the date of payment.
If the parties agree that the Supplier is to provide goods and/or services or resources in addition to those specified in a Purchase Order, then such agreement will be reflected in a further Purchase Order, which will be deemed incorporated into this Agreement. Once a Purchase Order has been agreed by the Buyer the price for the goods and/or services shall be fixed.
Relationship of parties
Nothing in this Agreement shall be construed as establishing or implying any partnership or joint venture between the parties and nothing in this Agreement shall be deemed to construe either of the parties as the agent of the other.

Returns
Current items, undamaged, fully marketable with original manufacturers' packaging (which shall not be defaced) unopened with all wrappings and seals intact, may be returned by prior agreement of the Company, who reserve the right to levy a restocking fee. The customer is liable for payment of postage and packing charges incurred in the return of the goods. WStore reserves the right to reassign costs to its customers levied by its suppliers relating to the return of any orders, including any applicable penalties. Requests for returns must be made within 10 working days from receipt of the goods.
Faulty or damaged items should be notified within seven days of receipt of goods, and will be dealt with in accordance with the returns procedure laid out by the manufacturer. Returns will only be accepted on food, drink and chemical cleaning products if the items were received in a faulty condition. All goods returned must be in the manufacturers' original packaging complete with all ancillary items. Products tested and found not to be faulty will be returned to the customer and WStore reserves the right to reassign accrued costs to its customers.
Please email our customer services department or call 01866 822231 for further assistance. Should you need to contact our customer services by email, the address is: customerservices@gaelforce.co.uk

Warranty
The Supplier warrants and guarantees that all goods and materials supplied under this Agreement shall be free from any defects, patent or latent, in material and workmanship, conform to applicable specifications and drawings and, to the extent that detailed designs were not provided to the Buyer, will be free from design defects and in every aspect suitable for the purposes intended by the Buyer, as to which the Supplier hereby acknowledges that it has had due notice. The approval by the Buyer of any designs provided by the Supplier shall not relieve the Supplier of its obligations under any provision contained in this Clause.
The Supplier’s obligations under this Clause shall extend to any defect or nonconformity arising or manifesting itself within ONE YEAR from delivery.
Where there is a breach of the warranty contained in this Clause by the Supplier, the Buyer, without thereby waiving any rights or remedies otherwise provided by law or elsewhere in this Agreement, may require the Supplier to repair or replace the defective goods at the Supplier’s risk and expense or repay the price or part of the price relating to the defect to the Buyer.
Items repaired or replaced shall be subject to these Terms and Conditions in the same manner as those originally delivered under this Agreement. If the Supplier refuses or fails promptly to repair or replace items when requested under this provision, the Buyer may itself, or through an agent or sub-contractor, or otherwise, repair or replace any item itself and the Supplier agrees to reimburse the Buyer for any costs incurred.

Risk
The goods will be and shall remain at the Supplier’s risk until such time as they are delivered to the Buyer (or at his direction), and are found to be in accordance with the requirements of this Agreement.
It shall be the duty of the Supplier at all times to maintain a contract of insurance over the goods and, on request from the Buyer, to assign to the Buyer the benefits of such insurance.

Assignment
The Supplier shall not be entitled to assign its rights or obligations or delegate its duties under this Agreement without the prior written consent of the Buyer.

Inspection of goods
The Buyer shall inspect the goods upon delivery and where goods are damaged the Buyer shall notify the Supplier. The Buyer may reject the damaged goods and the following provisions shall apply.
1. The Supplier shall collect the damaged goods from the Buyer at the Supplier’s expense.
2. During the period between delivery of the goods to the Buyer and collection by the Supplier, the Buyer shall not be liable for any loss or further damage caused to the damaged goods.
3. All sums payable by the Buyer in relation to the damaged goods shall cease to become payable.
4. All sums paid by the Buyer in relation to the damaged goods shall be repaid by the Supplier immediately.
5. The Buyer shall be entitled to claim damages from the Supplier for any losses caused to the Buyer as a result of the goods being damaged.

Where there are shortages in the order the Buyer shall notify the Supplier and the following provisions shall apply.
1. All sums payable by the Buyer in relation to the missing goods shall cease to become payable.
2. All sums paid by the Buyer in relation to the missing goods shall be repaid by the Supplier immediately.
3. The Buyer shall be entitled to claim damages from the Supplier for any losses caused to the Buyer as a result of the shortages.

If the Buyer so requests, the Supplier shall immediately replace damaged goods or supply goods which are missing at the Supplier’s expense or the Buyer shall be entitled to cancel, without notice, the whole or any unexecuted part of the order.
Where there is an excess of goods in relation to the order the Buyer may reject the excess goods by notice in writing to the Supplier and the following provisions shall apply.

1. No sum shall be due to the Supplier for the excess goods and in the event that sums are paid to the Supplier for the excess goods, the Supplier shall repay such sums to the Buyer immediately.
2. The Supplier shall collect the excess goods from the Buyer at the Supplier’s expense.
3. During the period between delivery of the goods and collection by the Supplier, the Buyer shall not be liable for any loss or damage caused to the excess goods.

The Supplier shall repair or replace free of charge, goods damaged or lost in transit upon receiving notice to that effect from the Buyer.

The Buyer’s signature on any delivery note of the Supplier is evidence of the number of packages received only and not evidence of the correct quantity of goods received or that the goods are in a good condition or of the correct quality.

The Buyer may accept excess goods by notifying the Supplier of such acceptance and the price of the excess goods shall be payable by the Buyer.

Supplier’s obligations
The Supplier warrants, represents and undertakes that.
1. All services performed under this Agreement shall be performed with all due skill and care, in a good and workmanlike manner and otherwise in line with best practice within its industry (Best Industry Practice).
2. The Supplier Personnel will possess the qualifications, professional competence and experience to carry out such services in accordance with Best Industry Practice.
3. The services will not in any way infringe or violate any Intellectual Property Rights, trade secrets or rights in proprietary information, nor any contractual, employment or property rights, duties of non-disclosure or other rights of any third parties; and it has full capacity and authority to enter into this agreement and that it has or will obtain prior to the commencement of the services, any necessary licences, consents and permits required of it for the performance of the services.

The Supplier shall provide the Buyer with such progress reports, evidence or other information concerning the services as may be requested by the Buyer from time to time.

The Supplier shall be responsible for maintaining such insurance policies in connection with the provision of the services as may be appropriate and the Buyer may require access from time to time.

The Supplier shall ensure that the Supplier Personnel take all reasonable steps to safeguard their own safety and the safety of any other person who may be affected by their actions, and the Supplier agrees to indemnify and keep indemnified the Buyer from all and any liabilities, obligations, costs and expenses whatsoever arising from any loss, damage or injury caused to the Buyer or any third party by the Supplier Personnel.

Status and liabilities
The Supplier Personnel shall at no time be deemed to be employed or otherwise engaged by the Buyer.
It is expressly understood that neither the Supplier nor the Supplier Personnel have the authority to act as agent for the Buyer or to contract on the Buyer’s behalf.
The Supplier shall be responsible for paying the Supplier Personnel and for making any deductions required by law in respect of income tax and National Insurance contributions or similar contributions relating to the provision of the services agrees to indemnify the Buyer in respect of any claims that may be made by the relevant authorities against the Buyer in respect of tax demands or National Insurance or similar contributions relating to the provision of the services by the Supplier.
The Supplier shall ensure that the Supplier Personnel shall, comply with all applicable statutes, rules and regulations in providing the services, including all immigration and employment requirements imposed by any applicable jurisdiction, and the Supplier shall indemnify and hold harmless the Buyer from damages arising out of any failure to do so.

Termination
The Buyer may terminate this Agreement for any reason by providing 15 days prior written notice to the Supplier. And may terminate this Agreement with immediate effect by providing written notice to the Supplier if.
1. The Supplier or the Supplier Personnel commit any material or persistent breach of this Agreement.
2. The Supplier fails to or refuses after written warning to ensure that the Supplier Personnel provide the services properly required of them in accordance with this Agreement.
3. The Supplier passes a resolution for winding up (other than for the purpose of solvent amalgamation or reconstruction), or a court of competent jurisdiction makes an order to that effect.
4. The Supplier ceases to carry on its business or substantially the whole of its business.
5. The Supplier is declared insolvent, or convenes a meeting of or makes or proposes to make any arrangement or composition with its creditors; or a liquidator, receiver, administrative receiver, manager, trustee or similar officer is appointed over any of its assets.

Indemnity
The Supplier agrees to indemnify the Buyer against all claims, costs and expenses which the Buyer may incur and which arise, directly or indirectly, from the Supplier’s breach of any of its obligations under this Agreement.

Intellectual property rights
All Intellectual Property Rights produced from or arising as a result of the performance of this Agreement shall, so far as not already vested, become the absolute property of the Buyer, and the Supplier shall do all that is reasonably necessary to ensure that such rights vest in the Buyer by the execution of appropriate instruments or the making of agreements with third parties.

Force majeure
The Buyer shall not be liable for any delay or failure to perform any of its obligations under this Agreement if the delay or failure results from events or circumstances beyond its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, flood or industrial disputes, and the Buyer shall be entitled to a reasonable extension of its obligations.

Severability
If any provision of this Agreement is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions herein shall continue in full force and effect as if this Agreement had been agreed with the invalid illegal or unenforceable provision eliminated.

Waiver
No failure by the Buyer to enforce any of these Terms and Conditions shall constitute a waiver of its rights hereunder.

Notices
Any notice to be given by either party to the other may be served by email, fax, personal service or by post to the address of the other party given in the Purchase Order or such other address as such party may from time to time have communicated to the other in writing.
And if sent by email shall unless the contrary is proved be deemed to be received on the day it was sent, if sent by fax shall be deemed to be served on receipt of an error free transmission report, if given by letter shall be deemed to have been served at the time at which the letter was delivered personally or if sent by post shall be deemed to have been delivered in the ordinary course of post.

Entire agreement
This Agreement contains the entire agreement between the parties relating to the Subject matter and supersedes any previous agreements, arrangements, undertakings or proposals, oral or written.

Governing law and jurisdiction
This Agreement shall be governed by and construed in accordance with the law of SCOTLAND and the parties hereby submit to the exclusive jurisdiction of the SCOTTISH courts.

Confidentiality
At no time will Gaelforce Computer Systems release any of its customers' personal or financial details to any 3rd party companies for any reason unless specifically requested to do so by the customer.

All customer queries will be answered within 48 hours